“- Just took my bike back to the shop to have Craig add Campy EPS and Carbon Rims to my Synapse HI-MOD. To say the install was complex is an understatement — that being said Craig really took his time and made sure each and every piece was done absolutely right — the level of concern and professionalism shown for my install was unreal — I heard that when he was in the middle of install the Cannondale rep stopped by and was completely blown away by our little project!  Needless to say — bike rides like a dream and I could not be happier!

 — Kudos to Craig and the team on another job well done you guys are the best — I am a customer for life!  If life is a Journey — make sure John and his crew are there to guide and assist you.   When you first enter TCW — you may think that you are entering another random bike store where the people behind the counter ask the same typical question(s) — and offer the same typical advice   Take a moment to take in your surroundings — listen to the people around you and you will quickly realize that you are not in just any bike store and that the employees who are greeting you are not just typical repair mechanics — realize that you have entered into a zen like place — a place where the questions being asked, advice being dispensed and items being sold are much much deeper than what they superficially appear to be —   when approached by the zen master — realize that what he really wants to know is — what do you want from your life — how do you want your bike to be an extension of your inner being — how can I help you achieve your goals — are you ready to MOVE  if you are honest with the zen master — he will not only fit you with a bike you will love to ride — he will make sure that it is an extension of your inner soul —   and what will he charge for this service — for transmitting this sagely advice — you will be floored when you finally receive his final bill — is that all you will say — but how is that possible — to which he will respond with kind eyes and a gentle smile — but of course my grasshopper — enjoy the ride — enjoy life and do not worry— i can assure you the charges are all correct —   While the logo for TCW maybe an alien — the message is clear — if you want to find out of this world service and advice — you don’t need a space ship — just ride over to TCW — i assure you you will not be disappointed ” 

OUR PROMISE